I have found several cases lately, when clicking on ads, and emailing a company, of having the email bounce back. At first I thought it might be me or my email address, but after thorough testing and having others do the same, I found that it was the filtering that was at fault. This was a little bit disturbing.
Two of the companies are near my location, and are in fields closely related to my profession, so I wanted to contact them, to see what we might be able to do for each other. The only way I became aware of them, was because they appeared on some of my websites, Alien Pest via adsense ads. Lately, I have noticed an increase in adsense activity by both companies, on my sites and related sites. This is what I think is happening:
The ads that they are paying for, appear on high profile sites, in complimentary fields, but they are not seeing the results that they should. So what do they do? Increase the budget! The ads proliferate, and still no increase, so more ad money is spent, etc, etc. Why? Because no one can contact them for their products and services! Why? Because the email filtering devices, are blocking them!
I finally got through to one of them by phone, and told him about the problem, his website and all the other "tech" stuff was being run by an outside company, he contacted them, and they said that they would solve the problem. A few days latter, I tried again, the same problem, the same result. He tried again. The company running his web and email affairs had set up several layers of protection. It was almost like this: "This is a business email, it must be s... This is a private email, it must be s... " In effect, the company got no emails! I will not name the web design company , but it is a very large communications company. Well, they only block email if it is business or personal, so I guess it is OK.
It would behoove all who are involved in some type or another of internet marketing or advertising to become personally involved in the process in more ways than suggesting ads and text.
I know of at least two companies, with good products and good advertising who are being cheated by tight filtering. I suspect that there are many more.
Last week, I got an email from one of my suppliers, complimenting my website, and inviting me to come by for a social/ business call. I hit the reply button, and sent my reply. It came back with this message: "Sender was rejected blocked by anti s... If this is not s..., please contact us, etc. etc. etc." So, I did. I got a message the next day, Sorry about the problem, we have included your information. It still didn't work! If avoiding s... is so important that it necessitates avoiding customers, what exactly is the point? "We don't have any problem with viruses, but we don't have any customers."
What I find interesting is that my information has to be in the system for him to allow me to reply to a message sent by the company he represents! What about the five thousand people contacting them to make purchases? The company tells me that their on line sales have never been very good. Duh! No one can get through with a question or an order, without having to file papers with the email Nazis!
Rational Environmental Solutions: East Texas Outdoor Pest Control